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68% of malware originates from email, and 94% is delivered via attachments (Glasswall). Every regulated buyer in your territory, banks, government, healthcare, carries that exposure. CDR removes the threat by rebuilding each file to a known-good standard rather than scanning for signatures, so there is a deal in every file-handling workflow. See the CDR explainer for the technology a partner sells.
Partner types
Reseller
Sell Glasswall CDR into the customer base you already hold. You own the relationship and first-line contact; Safeware provides pre-sales engineering, a demo tenancy and APAC-local commercial support. Registered opportunities are protected for 90 days from approval.
Technology
Embed Glasswall CDR in your platform or service. Integrate through Glasswall's REST API or ICAP server, with reference architectures and onboarding support. Where you need a managed inbound mail path or a forward-proxy hook, the Email CDR Relay and ICAP Client modules cover those surfaces. Powered by Safeware.
MSSP
Run Glasswall CDR as a managed security service. You operate tenanting, customer SLAs and first-line response across ICAP-inline, API-integrated and inbound email-gateway topologies. Safeware handles second- and third-line escalation to Glasswall engineering and joint incident response, so you keep the account.
Marketplace & co-sell
Transact and co-sell Glasswall CDR alongside your cloud and security portfolio. Safeware joins qualified opportunities for pre-sales and proof-of-concept work, and supports transactions routed through your existing cloud-marketplace or framework agreements where available in your market.
Technology ecosystem
Glasswall CDR plugs into existing infrastructure through its ICAP server and REST API, so integration partners can embed it alongside the web proxies, gateways and security platforms their customers already operate.
Representative ICAP- and API-compatible platforms. Names denote technical interoperability, not a commercial partnership or endorsement.
Engagement
From application to expansion, four stages with a clear owner at each.
Stage 01
Safeware scopes your territory and delivery model, agrees commercial terms, and runs a technical briefing on Glasswall CDR and the Safeware-delivered modules.
Stage 02
You get a demo tenancy and the CDR enablement track, architecture reference designs, REST API and ICAP integration guides, and pre-sales engineering on call.
Stage 03
Register the opportunity, then deploy. Safeware's engineers support architecture review, environment setup and go-live; you keep the customer relationship.
Stage 04
Add workflows and modules across the account. Second- and third-line escalation to Glasswall engineering keeps complex deployments moving as you grow the footprint.
What partners get
CDR architecture reference designs, REST API and ICAP integration guides, a demo tenancy, and pre-sales engineering for proof-of-concept work.
Register a qualified opportunity and it is protected for 90 days from approval, with partner pricing locked in on that deal. Conflicts are resolved in favour of the first approved registration.
Safeware's engineers support partner-led deployments end to end: architecture review, environment setup and go-live across ICAP-inline and API-integrated topologies.
Safeware handles first- and second-line support in APAC and escalates product- and engineering-level issues to Glasswall on your behalf.
Applications are reviewed within five business days. We partner across APAC markets; the technical briefing covers Glasswall CDR, the Safeware-delivered modules, and your chosen delivery model. Active partners receive a demo tenancy and the CDR enablement track within the first week.
